Privacy Policy
Last Updated: 08/17/2026
MPANADAS respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, mobile application, online ordering services, loyalty program, and other services.
1. Information We Collect
We may collect information that you provide directly to us, including your name, email address, phone number, account information, order details, delivery or pickup information, loyalty activity, and communications with us.
When you use our website or mobile application, certain information may also be collected automatically, such as device information, browser information, IP address, app usage information, and interactions with our services.
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Provide pickup and delivery services
Manage customer accounts
Administer loyalty and rewards programs
Communicate about orders and customer service requests
Send marketing communications where permitted
Provide promotions and special offers
Improve our website, mobile application, products, and services
Maintain security and prevent fraud
Comply with applicable legal obligations
3. Mobile App and Online Ordering
When you use the MPANADAS mobile application or online ordering services, information may be processed to provide features such as ordering, payment processing, order history, loyalty rewards, account management, and personalized experiences.
Our mobile application and online ordering technology may be provided or supported by third-party service providers, including Toast.
4. Payment Information
Payments may be processed through third-party payment processors. MPANADAS may not directly store complete payment card information. Payment information is handled according to the policies and security practices of the applicable payment processor.
5. Loyalty and Rewards
If you participate in the MPANADAS loyalty or rewards program, we may use information such as your contact information, purchase history, points balance, rewards activity, and account activity to administer the program and provide relevant offers.
6. Marketing Communications
If you choose to receive promotional emails or text messages from MPANADAS, we may use your contact information to send information about promotions, new products, seasonal flavors, rewards, events, and other updates.
You may unsubscribe from marketing communications using the unsubscribe or opt-out options provided with those communications.
7. How We Share Information
We may share information with service providers that help us operate our business, including providers that support online ordering, mobile applications, payment processing, delivery, marketing, analytics, loyalty programs, and other business operations.
We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.
8. Cookies and Similar Technologies
Our website and related digital services may use cookies and similar technologies to operate the website, understand how visitors use our services, remember preferences, and support analytics and marketing activities.
Where applicable, visitors may be provided with choices regarding certain cookies or tracking technologies.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information. These may include rights to request access to, correction of, or deletion of certain personal information.
You may contact us regarding a privacy request using the contact information below.
11. Children's Privacy
Our services are not intended to knowingly collect personal information from children in violation of applicable law.
12. Third-Party Services
Our website and mobile application may use or link to third-party services. Their handling of information is governed by their own privacy policies and practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, we may update the "Last Updated" date at the top of this page.
14. Contact Us
If you have questions about this Privacy Policy or how MPANADAS handles personal information, please contact us:
MPANADAS
2602 Columbia Pike, Suite B
Arlington, VA
Email: mpanadasllc@gmail.com